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Workque – A Product of Thinkub Labs

Effective Date: 01-01-2026

Workque is a technology-based job platform operated by Thinkub Labs. This Privacy Policy explains how we collect, use, process, store, and protect personal information when users access or use the Workque platform.

By accessing or using Workque, you agree to the collection and use of information in accordance with this Privacy Policy.

This policy is designed in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

1. Information We Collect

Workque may collect the following categories of information when users interact with the platform.

Personal Information

We may collect personal details such as:

  • Full name
  • Email address
  • Phone number
  • Location details
  • Profile photo
  • Professional information (education, skills, work experience)

This information is collected when users create accounts, complete profiles, or apply for jobs on the platform.

Professional and User-Generated Information

Users may voluntarily provide additional information including:

  • Resume / CV details
  • Job preferences
  • Employment history
  • Skills and certifications
  • Portfolio information
  • Uploaded documents

This information helps employers evaluate candidate profiles and enables Workque to improve job matching services.

Device Information

When accessing Workque, we may automatically collect information about the device used to access the platform, including:

  • Device type
  • Operating system
  • Browser type
  • Device identifiers
  • Application version

This helps improve system performance, compatibility, and security.

Log Data

Like most web platforms, Workque automatically collects log data when users interact with the platform.

This may include:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referring URLs
  • Platform interaction logs

This information is used for analytics, platform monitoring, and security.

2. How We Use Your Information

Workque uses collected information for the following purposes.

Platform Services

To operate and provide core services such as:

  • Job search and job applications
  • Employer recruitment tools
  • Candidate profile management
  • Hyperlocal job discovery
  • Instant job application features

Personalization

To enhance user experience by:

  • Showing relevant job opportunities
  • Matching candidates with employers
  • Personalizing job recommendations

Communication

To communicate with users regarding:

  • Account updates
  • Job application status
  • Employer responses
  • Platform notifications
  • Customer support

Analytics and Improvement

To analyze platform usage and improve services by:

  • Monitoring usage trends
  • Enhancing product features
  • Improving system performance
  • Detecting security threats

3. Information Sharing

Workque does not sell or trade personal information to third parties.

Information may be shared only in the following circumstances.

Employers and Recruiters

Candidate information may be shared with employers when:

  • Candidates apply for jobs
  • Candidates allow their profiles to be visible to employers

Employers may use this information only for recruitment purposes.

Service Providers

Workque may share limited information with trusted service providers who assist with:

  • Cloud hosting
  • Platform analytics
  • Customer support
  • Security monitoring

These providers are required to maintain confidentiality and data protection standards.

Legal Compliance

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to government or regulatory authorities
  • Protect the rights and safety of users or the platform

4. Device Permissions (Media / Gallery Access)

If Workque is accessed through a mobile device or application, the platform may request permission to access device media.

Types of Data Accessed

  • Photos and images stored on the device

Purpose

This access may be used for:

  • Uploading profile photos
  • Uploading resumes or documents
  • Attaching images to job applications

Consent

Users grant permission through device settings and may revoke this permission at any time.

5. Data Retention

Workque retains personal data only for as long as necessary to:

  • Provide platform services
  • Maintain user accounts
  • Fulfill legal and regulatory obligations
  • Resolve disputes and enforce policies

Once data is no longer required, it may be securely deleted or anonymized.

6. User Rights under the DPDP Act (India)

Under the Digital Personal Data Protection Act, 2023, users have the following rights.

Right to Access Information

Users can request information regarding how their personal data is processed.

Right to Correction

Users can request correction or updating of inaccurate personal data.

Right to Erasure

Users can request deletion of personal data where legally permitted.

Right to Withdraw Consent

Users may withdraw consent for data processing where applicable.

Right to Grievance Redressal

Users may submit complaints regarding privacy or data handling practices.

Requests can be submitted through the contact email provided below.

7. Data Security

Workque implements reasonable technical and organizational safeguards to protect personal data including:

  • Secure servers and infrastructure
  • Encrypted communications
  • Access control mechanisms
  • Security monitoring systems

However, no system can guarantee complete protection against all security risks.

8. Account Deletion

Users have the option to delete their accounts directly through the platform.

Candidate Account Deletion:
https://workque.thinkub.in/candidate/settings

Employer Account Deletion:
https://workque.thinkub.in/employer/settings

Upon account deletion, personal information may be removed from the platform, subject to legal and regulatory retention requirements.

9. Changes to this Privacy Policy

Thinkub Labs reserves the right to modify or update this Privacy Policy when necessary.

Changes may occur due to:

  • Legal or regulatory updates
  • Platform improvements
  • New services or features

Users will be notified through the platform or email when significant updates occur.

Continued use of Workque after such updates indicates acceptance of the revised policy.

10. Contact & Grievance Support

For privacy-related questions, data requests, or complaints, please contact:

Workque – Thinkub Labs
Support Email: support@thinkub.in